Terms & Conditions

Terms & Conditions

1/ In these Terms & Conditions, "Product" means any goods listed on our site that you can submit an order for through our site.

2/ The sales and services provided on this website are only applicable to individuals accessing the website through the Hong Kong Special Administrative Region. If you choose to access the website, use the services, or make purchases from other locations, it will be considered that you have made the choice and bear the consequences, and you promise to comply with all applicable laws in Hong Kong.

3/ Individuals using the services of this website must be at least 18 years old.

4/ You will set your own login name and password, and you must keep them secure and remember them. You must understand that data transmission over the internet or any wireless network cannot be guaranteed to be 100% secure, and you must bear these risks on your own. If any loss occurs due to improper password protection, you will be fully responsible.

5/ All accounts must be registered using a commonly used email address and valid mobile number, to ensure that we can send all change notifications or latest information to that email address and/or mobile number. If you use someone else's email address or mobile number, or register with a temporary email address or mobile number, the account may be terminated without prior notice. If we deem an email address to be invalid, you will be required to re-verify your account.

6/ If we find that you are using proxy IP (Internet Protocol address) to register multiple accounts or causing any disruptions to this website or services, we reserve the right to terminate such accounts.

7/ In the event of supply difficulties, Patisserie Millefeuille reserves the right to substitute products of the same value without prior notice. 

8/ All images of products are for reference only, Patisserie Millefeuille reserves the right to make changes, corrections, cancellation and/or improvements to the products at any time and rom time to time without notice, including after confirmation of a transaction.

9/ Once your order has been placed, cancellations or changes will not be accepted.  Each request for product is subject to approval by Patisserie Millefeuille.  Patisserie Millefeuille reserves all rights to reject a request for product due to insufficient stock, incomplete customer information, or for any other lawful reason.  We undertake to inform you within five working days following your request if we have a problem filling your order.

10/ In the event of dispute, Patisserie Millefeuille reserves the right to make the final decision.

11/ In these Terms & Conditions, "Product" means any goods listed on our site that you can submit an order for through our site.

12/ We may amend the Terms & Conditions from time to time at our sole discretion without notice or liability to you. It is your responsibility to check this page periodically for changes. By continuing to use the sales and services following such amendments to the Terms & Conditions, you agree to be bound by such amendments.

13/ We make no representations, warranties, or guarantees, whether express or implied, that our sales and services or any content on our site is accurate, complete, or up to date.

14/ Whilst Patisserie Millefeuille makes best efforts to provide you with accurate and up-to-date images, details, descriptions, prices, and promotional information, there may be instances where errors and differences may occur. We cannot guarantee that your electronic display of any product colour or image will be accurate. Patisserie Millefeuille shall not be liable for any errors or differences in the images, details, descriptions, prices, and promotional information listed through our site.

15/ Patisserie Millefeuille is under no obligation to fulfil an order if the price listed on our site is incorrect, even after an order confirmation has been sent by us. If we discover an error in the price of any products which you have ordered, we will inform you and give you the option of reconfirming your order for such product at the correct price or cancelling the order.  By confirming your order for such product, you authorize us to charge the additional amounts to you. If we are unable to contact you, we will treat the order for such product as cancelled. If you cancel your order for such product, we will refund payment, less any administrative charges, in accordance with our prevailing refund policy at such time.

16/ Where applicable, prices are inclusive of tax and are in Hong Kong Dollars.

17/ If you do not accept these Terms & Conditions, please discontinue use of the sales and services immediately.

18/ All of our transactions shall be governed by the laws of the Hong Kong S.A.R.

19/ The English version shall prevail in case of any discrepancy or inconsistency between the English version and its Chinese translation.